Job Description:
We are looking for a dynamic Customer Service Team Lead to oversee our customer support operations. The ideal candidate will have experience in managing customer service teams and a passion for delivering excellent customer experiences. Responsibilities include training and mentoring team members, resolving complex customer issues, and developing customer service strategies.
Requirements:
- Bachelor’s degree in Business Administration or related field
- 5+ years of experience in customer service, with at least 2 years in a leadership role
- Strong leadership and team management skills
- Excellent problem-solving and communication abilities
- Ability to work in a fast-paced environment
How to Apply:
To apply, please send your resume and cover letter to info@global-expand.pro. Conditions and contract details will be discussed with each successful candidate.